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Cancellation Policy
Advocate Cancellation
Advocates can choose to cancel their account at any time. To cancel your Advocate account, you must submit your request in writing to our Customer Support team. You can do this by submitting a support ticket at our HelpDesk:
Please note that this will disqualify the Advocate from receiving commissions from any sales within the open commission period in which they cancel. Should the Advocate wish to be reinstated at a later time, we are happy to reactivate the Advocate’s account after 6 months of termination.
Customer Cancellation
Autoship Subscriptions may be cancelled at any time by submitting a written request at least (1) business day prior to the next scheduled processing date. To cancel an Autoship, please submit a written request via our Customer Service HelpDesk:
To cancel by phone:
Customers and Advocates are also welcome to cancel by phone. You can reach Green Compass, Inc. Support at 833-33-MYCBD or +44 20 3885 0456. Be sure to leave a voicemail with a detailed message so that our Support team can contact you.
Independent Sales Representative Right of Rescission
Green Compass, Inc. requires its Independent Sales Representatives to adhere to any country, state or local laws or regulations pertaining to consumers' cancellation rights. In the United States, Distributors must adhere to the federal "cooling off" rule, which is codified as Title 16 CFR Part 429.
Upon cancellation, the Independent Sales Representative continues to be bound by the confidentiality and non-compete sections of the Independent Sales Representative Agreement shown below.
Independent Sales Representative acknowledges and agrees that all information concerning Green Compass, Inc. Independent Sales Representative(s) (hereinafter known as “Confidential Information”) is of great value to Green Compass, Inc.
Independent Sales Representative agrees not to disclose any Confidential Information to any person except as expressly authorized by Green Compass, Inc. in writing and shall not use Confidential Information for any purpose other than the performance of Independent Sales Representative's functions and duties as a Green Compass, Inc. Independent Sales Representative.
Independent Sales Representative further agrees that, during the life of this Agreement and for a period of 18 months from and after cancellation or termination hereof, he or she shall not, directly or indirectly, solicit, recommend, suggest or induce any Green Compass, Inc. Customer or Independent Sales Representative to become a Customer of or representative for any person or entity other than Green Compass, Inc. engaged in the business of marketing or selling product(s) or service(s) by means of any direct sales or network marketing. Review our Policies & Procedures
Reapplying after Cancellation
After cancelling their Independent Advocate Agreement, the former Independent Advocate may not have any purchasing activity 6 months from the date of cancellation before submitting another Independent Advocate application.

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